Privacy Policy
Effective date: April 10, 2026
OrgFire LLC ("OrgFire," "we," "us," or "our") operates the orgfire.com website and the OrgFire platform (collectively, the "Service"). This Privacy Policy describes how we collect, use, and protect your information when you use our Service.
1. Information We Collect
Account Information. When you create an account, we collect your name, email address, and password. If you create or manage an organization, we may also collect organization details such as name, address, and contact information.
Usage Data. We automatically collect information about how you interact with the Service, including pages visited, features used, browser type, IP address, and device information.
Organization Data. Organizations using our platform may store information about their members, including names, contact details, and other data relevant to managing their community. This data is owned by the organization and processed by OrgFire on their behalf.
Payment Information. If you subscribe to a paid plan or collect payments through the Service, payment details are collected and processed by PCI-compliant third-party payment processors. We do not store full credit card numbers or bank account numbers on our servers; we retain only the limited tokenized references and last-four-digit summaries needed to display and reconcile transactions.
2. How We Use Your Information
- To provide, maintain, and improve the Service
- To process transactions and send related information
- To send transactional communications (account confirmations, security alerts, support messages)
- To respond to your requests and provide customer support
- To monitor and analyze usage trends to improve your experience
- To detect, prevent, and address fraud, abuse, or technical issues
- To comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist us in operating the Service (hosting, payment processing, email delivery, analytics)
- Organization administrators who manage the organization you belong to, as part of the platform's intended functionality
- Legal authorities when required by law, legal process, or to protect the rights, property, or safety of OrgFire, our users, or the public
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Organization data is retained according to the organization administrator's settings. When you delete your account or an organization removes your data, we delete or anonymize the information within a reasonable timeframe, except where retention is required by law.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected].
7. Cookies
We use essential cookies to operate the Service (session management, security). We do not use third-party advertising cookies. Analytics cookies, if used, are anonymized and do not track you across other websites.
8. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. Organizations using the platform are responsible for ensuring their use complies with applicable laws regarding minors' data, including obtaining necessary parental consent.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us at:
OrgFire LLC
Privacy: [email protected]
General support: [email protected]
Mailing address:
OrgFire LLC
5900 Balcones Drive, #17422
Austin, TX 78731
United States